Privacy policy

This Privacy Policy explains what information Tiki Treasure collects when you visit shopattikitreasure.co or buy something from us, what we do with it, and the choices you have.

What we collect

  • Contact details — your name, email, phone number, and shipping address when you place an order or contact support.
  • Payment information — processed securely by our payment provider (Shopify Payments / Shop Pay). We never see or store your full card number.
  • Order history — what you bought, when, and where it shipped.
  • Site activity — pages you view, products you click on, and basic device/browser info (IP address, browser type, referring site). Collected via cookies and similar technology.

Why we collect it

  • To process and ship your orders and provide customer support.
  • To send order updates, shipping notifications, and (only if you opt in) marketing emails.
  • To improve our site, products, and shopping experience.
  • To prevent fraud and meet our legal obligations.

Who we share it with

We only share your information with companies that help us run the store, including:

  • Shopify — our e-commerce platform.
  • Payment processors — Shopify Payments, Shop Pay, PayPal, and similar providers.
  • Shipping carriers — USPS, FedEx, DHL, and regional partners who deliver your order.
  • Analytics & advertising tools — Google Analytics, Meta (Facebook/Instagram), and similar services help us understand site usage and reach the right customers.
  • Law enforcement or regulators — if we’re legally required.

We do not sell your personal information.

Cookies

We use cookies to keep your cart working, remember your preferences, and measure site performance. You can disable cookies in your browser settings — some features may stop working if you do.

Your rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Correct or delete it.
  • Opt out of marketing emails (click “unsubscribe” in any email).
  • Opt out of the sale or sharing of your information (we don’t sell it, but you can confirm via Your Privacy Choices).

To make a request, email support@tikitreasure.co with the subject line “Privacy Request.” We’ll respond within 30 days.

How long we keep your data

We keep your information only as long as we need it for the purposes listed above — typically while your account is active or for as long as the law requires (usually up to 7 years for order records).

How we protect it

Our site runs over HTTPS, and we work with reputable providers (Shopify, Stripe, etc.) who maintain industry-standard security. No system is 100% secure, but we take reasonable steps to protect your data.

Changes to this policy

We may update this Privacy Policy occasionally. Continued use of the site after a change means you accept the new terms.

Contact us

Questions about your data or this policy?

Email: support@tikitreasure.co
Phone: (213) 528-4893
Mailing address: Tiki Treasure, Sammamish, WA 98075, United States